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Accounting and invoicing for online shops

An order comes in, goods go out, the invoice has to be right, a return comes back. An online shop produces documents by the minute. Saldiqo fetches the orders from your shop, writes the invoice and delivery note and matches the payment at the end.

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What comes up for online shops

Many small orders

Hundreds of orders a month with a few euros of goods each are common. Each needs an invoice, a delivery note and a payment received.

Several sales channels

Own shop, marketplace, social media: orders come from different sources and have to end up in one place.

Returns and refunds

Part of the goods come back. Every return needs a credit note that matches the original invoice.

Stock and shipping

Pick list, shipping list and tracking numbers belong to the order. Stock should be right before someone sells something that no longer exists.

How Saldiqo helps

  • Fetch ordersSaldiqo retrieves orders from WooCommerce, Shopify or Billbee. There is also a CSV import for other channels and manual orders.
  • Invoice and delivery note per orderFrom an order you create an invoice, a delivery note and, if needed, a credit note. Everything stays linked.
  • Stock, pick list, shipping listFor items with stock tracking, stock falls with the order and rises again on cancellation and return. The pick list combines the items of several orders, the shipping list provides the data for the carrier.
  • Report shippedFor WooCommerce Saldiqo reports the shipment with its tracking number back to the shop.
  • Match paymentsUpload the bank statement: Saldiqo matches payments to invoices, also for purchase on account. Whoever does not pay gets a reminder.

Typical invoice lines

Examples that often appear on invoices in this industry. You set the prices yourself.

  • Items as per order, shipping shown separately
  • Parcel shipping, tracking number on the delivery note
  • Voucher, redeemed as a discount
  • Credit note: return of two items
  • Packaging and extra service
  • Delivery to another EU country

Tax and invoicing in Cyprus

What applies to invoices in Cyprus, in short. As of October 2026.

VAT
Rates 19 %, 9 %, 5 % and 3 %, plus 0 % until 31 December 2026 for infant milk, nappies, hygiene products and fresh fruit and vegetables.
VAT registration
The threshold is €15,600 of taxable turnover over 12 months, or expected within the next 30 days. If you sell services to businesses in other EU countries, you generally register from the first sale. Until you are registered, Saldiqo leaves VAT off and adds up your turnover.
What goes on an invoice
Even businesses that are not VAT registered must issue invoices and receipts. Companies show their name, HE number, the words “private company” where they apply, and their registered office. Notes such as reverse charge appear in Greek and English.
Invoice timing
Issue invoices within 30 days.
E-invoicing
There is no mandate. Public bodies accept e-invoices (Peppol BIS 3.0) and suppliers send them voluntarily. EU rules follow from 1 July 2030.
VAT returns
VAT4 returns are filed online through TFA, quarterly with staggered periods, by the 10th of the second month after the period, moved to the next working day if it falls on a weekend. Saldiqo does not file returns.
Record keeping
Plan for 10 years. The minimum is 6 years, VAT records can need up to 7 years, and OSS records 10 years.
Late payment
Interest on late business payments is 10.40 %, plus €40 compensation between businesses.
Languages
Use Saldiqo in Greek or English and send invoices in either language.

Frequently asked questions

Which shops can Saldiqo connect?

WooCommerce, Shopify and Billbee. For other channels there is the CSV import with its own template and the manual order. You enter the access details yourself.

How do I handle returns?

You create a credit note or cancellation for the invoice. It stays linked to the order and the original invoice.

Can I show deliveries to other countries?

Saldiqo has the tax types intra-EU supply, reverse charge and export. Which rule applies to a delivery, you clear with your tax adviser.

Do online shops in Cyprus have to charge VAT?

Once they are registered, yes. The threshold is €15,600 over 12 months, or expected within 30 days. Services to businesses in other EU countries require registration from the first sale.

Do online shops in Cyprus need e-invoicing?

No. Public bodies accept e-invoices through Peppol and suppliers use it voluntarily. EU rules follow from July 2030, so PDF invoices remain fine today.

How long should online shops keep invoices?

Plan for 10 years: the minimum is 6 years, VAT records can need up to 7 and OSS records 10. You can store receipts digitally in Saldiqo. The legal duty to keep records stays with you.

Try Saldiqo for free

Write invoices, match payments, collect receipts and send reminders: free and without a trial period.

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As of October 2026. General information, not legal or tax advice, without guarantee. For your case ask your tax adviser.